FAQ


Frequently Asked Questions (FAQ)

When should I arrive?

✅ Please arrive at the stable 15 minutes before your tour starts.

Can I borrow a helmet?

✅ Yes! We provide approved helmets in all sizes free of charge. If you have your own helmet, you’re welcome to bring it.

Do you offer safety vests?

❌ No, we do not provide safety vests. If a vest is not perfectly fitted to your body, it can do more harm than good.

Do you ride in bad weather?

✅ Yes, we ride in rain, snow, and wind. We have rain gear available to borrow. However, we may cancel tours if there is a storm or thunder warning.

Is there a weight limit?

✅ Some of our horses can carry a maximum of 105 kg (230 lbs). Riders at this weight must be in good physical condition to help the horse carry them comfortably.

What should I wear?

✅ We recommend boots with a small heel, but it’s not mandatory. Wear comfortable long pants and durable clothing—never shorts.
✅ In winter, dress warmly, especially your hands and feet.

Can children ride?

✅ Children must be at least 12 years old if they have no riding experience.
✅ Younger children who can control a horse in walk, trot, and canter in the forest may join regular tours.
✅ If your child is under 12 and a beginner, we recommend our “Pony Express”, where an adult leads the pony.
✅ For families with younger children, we offer “Private Group Rides”, where the pace is adjusted to the least experienced rider.

Can I help groom and saddle the horses?

❌ No, unfortunately not. Our horses live in a large open barn, and too many people moving around can make them nervous. For safety, you may only enter the barn wearing a helmet.

Can I fall off and get hurt?

✅ Yes, riding involves risks. Horses are living animals—they are usually very calm, but they can get startled or stumble, which may cause a rider to lose balance and fall. While this is rare, we do have accident insurance for our customers.

Do I need riding experience?

No prior experience is required for adults and children over 12.
✅ The most important things are a positive attitude, confidence, and listening to the guide’s instructions.
✅ Riding is not passive—you must be active and assertive, but without pulling on the reins uncontrollably.